If you feel your product is defective please send an email to firstname.lastname@example.org with photos and a description of the issue within 2 weeks of receiving the parcel. Postage costs to return faulty goods will be reimbursed. If you wish to return an item please keep all receipts as proof of purchase. We aim to process refunds within 2 working days upon receiving the parcel. Please note, PayPal transactions can take up to 24 hours and credit/debit cards may take up to 5 workings days to appear in your account.
Irish orders are delivered by Fastway, orders outside of Ireland are delivered by DSV.
Delivery times and prices are as follows:
Republic Of Ireland: 1 to 3 working days: €5 (Free over €50)
United Kingdom: 2 to 4 working days: €10
European: 5 to 10 days: €15
Please note that the above are guidelines and some packages may arrive outside of these times due to reasons out of our control.